Sentry Hydro Terms of Service & SMS Program Terms
Last Updated: July 2026
Welcome to sentryhydro.com. By visiting our Site, using our diagnostic assessment tools, or purchasing laboratory water testing kits, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully.
1. Scope of Diagnostic Services & Independent Oath
Sentry Hydro operates exclusively as an independent intermediary and fluid analysis authority. We provide certified laboratory testing kits, facilitate sample processing with accredited partner facilities, and synthesize raw data into plain-English report portfolios. Sentry Hydro does not manufacture, market, or sell filtration hardware, ensuring completely independent, unbiased evaluation metrics.
2. Diagnostic Disclaimer
The information, reports, and filtration roadmaps provided by Sentry Hydro are for educational, informational, and residential diagnostic purposes only. Our reports do not constitute formal engineering advice, medical diagnosis, or official legal determinations for municipal regulatory compliance unless explicitly noted.
3. E-Commerce Purchases & Billing
All prices listed on the Site are in USD. We reserve the right to refuse or cancel any order for reasons including inventory limitations, errors in pricing or product descriptions, or suspected fraudulent activity. By providing payment information, you represent that you are authorized to use the designated payment method.
4. Mobile Messaging Program Terms (SMS/MMS)
By entering your phone number during our Water Safety Check or checkout workflow, you explicitly consent to enroll in the Sentry Hydro Mobile Alert & Marketing Program.
- Program Scope: Alerts regarding local water advisories, laboratory testing status, chain-of-custody notifications, and diagnostic offers.
- Message Frequency: Message frequency varies based on user interaction and local notification status.
- Cost: Message and data rates may apply depending on your wireless carrier plan.
- Opt-Out (Unsubscribe): Text STOP to any text message received to cancel SMS services at any time. You will receive a single confirmation message.
- Customer Support: Text HELP to any message received or contact support@sentryhydro.com for assistance.
- Carrier Protection: Wireless carriers are not liable for delayed or undelivered messages.
5. Data Privacy & Non-Sharing Commitment
Your privacy is paramount. Mobile information and text messaging originator opt-in consent will never be sold, rented, or shared with third parties or affiliates for promotional purposes.
6. Intellectual Property
All branding, graphics, website text, interface design, and diagnostic report structures are the exclusive intellectual property of Sentry Hydro and are protected under copyright and trademark laws.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Sentry Hydro shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our diagnostic kits, reliance on report roadmaps, or courier transit delays.
8. Contact Us
For questions or formal inquiries regarding these Terms, contact customer support at:
Email: support@sentryhydro.com
Website: sentryhydro.com